Everything You Need to Know about the Prosci Kaiya Change Management AI

AI in change management is evolving rapidly, with the integration of artificial intelligence (AI) being one of the most transformative advancements in recent years in the organizational change management (OCM) sector.

Among the leading AI-powered change tools now available to change managers is Prosci Kaiya AI, a cutting-edge generative AI tool designed to streamline and enhance the effectiveness of organizational change processes. As companies face increasing pressure to manage complex change initiatives, OCM AI tools like Prosci Kaiya are emerging as essential assets to optimize decision-making, improve employee engagement, and ensure smoother transitions.

But does this AI assistant truly live up to the hype?

Can it handle the intricate aspects of change management while maintaining the human touch necessary for successful transformations? In this comprehensive review of Prosci Kaiya AI, we’ll explore its key features, assess its real-world applications, and evaluate how it can support your change management initiatives. From providing data-driven insights to improving the efficiency of your change strategies, we’ll uncover whether this innovative tool has the potential to become your go-to assistant for navigating the complexities of change leadership.

As the role of AI in change management continues to expand, understanding the capabilities and limitations of tools like Prosci Kaiya is crucial for change practitioners looking to stay ahead in an increasingly digital and fast-paced business environment.

Ai and change management

But does it live up to the hype? What exactly does this AI assistant for change management do? In this Prosci AI tool review, we’ll break down what Prosci Kaiya AI offers and how it can support your change management initiatives.


Key Takeaways

  • Prosci Kaiya AI is designed specifically for change management practitioners, offering support for content creation, communications, and ADKAR blueprint examples.
  • The AI change management tool leverages the ADKAR® model and other Prosci tools and knowledge to help change managers through every stage of their projects.
  • While the Prosci AI change management tool offers many benefits, it has limitations because it is a text-based chat tool only.
  • Prosci Kaiya AI is most effective when integrated into a broader change management workflow that includes all-in-one change management software for performing assessments and generating reports.

What Is Prosci Kaiya AI?

Prosci Kaiya AI is an AI-driven assistant tailored specifically for change management professionals. It integrates decades of Prosci’s change management research, including the ADKAR® model, into a user-friendly AI and change management interface. This artificial intelligence change management helper is designed to assist with various project management and change tasks. Kaiya AI is geared toward helping change practitioners speed up their workflows, enhance communications, and generate content, making it a valuable tool for both seasoned and new change managers.

With more companies adopting AI project management tools and digital transformation strategies, tools like Kaiya aim to help change managers handle increased workloads, reduce human error, and improve the quality of change-related tasks.

All-in-One Organizational Change Management Templates Software


How Does the Prosci AI Assistant for Change Management Work?

If you’re familiar with ChatGPT, Google Gemini, or Microsoft Copilot, then you’ll know how to use Prosci Kaiya. You enter your change management prompts in the window, and Kaiya will provide a thoughtful answer that you can use as is or edit for your needs. The experience is like that of other AI tools and project management AI tools.

Prosci AI assistant for change management

Image source: Prosci tools – Kaiya AI page

What’s the difference between the Prosci AI tool and other AI project management tools and AI assistants?

The big difference between general AI tools for project management and communications and Prosci Kaiya AI is that Kaiya is connected to Prosci’s large knowledge base of change management resources.

This makes it more focused than other project management AI tools. It’s like an expert AI assistant for change management, meaning it should provide more helpful answers for change managers than general knowledge AI tools.


Do you have any questions or feedback about AI project management tools or change management tools? Please reach out and let us know!


How Does Prosci Kaiya AI Support Change Management?

Since the explosion of ChatGPT, AI tools for project management, content creation, and several other tasks have been released at record pace. Prosci change management tools are well-known in the OCM world, so it makes sense that the company would add an artificial intelligence tool to its Prosci toolkit.

Prosci Kaiya AI is designed to assist in numerous areas of change management. According to Prosci’s website, here are some of the most helpful ways this AI and change management tool can streamline your work.

Content Creation

Kaiya can help create training materials, draft communications, and build change management plans. This can be especially useful for tasks that traditionally take hours, reducing them to just minutes.

Communications Support

Need to fine-tune your messaging for different audiences? Use change management prompts for what you need in Kaiya. It helps draft, rewrite, and repurpose communications, helping to ensure that the tone and content align with what you need.

Free Change Management Training - Intrapage

Build Guided Prosci ADKAR Blueprints

Prosci is well known for its ADKAR® Model which uses five key progress points for change management. Kaiya can help you create an ADKAR blueprint template to give you a head start on your OCM plan and assist with accommodating differently impacted groups (more on this below).

Resistance Management

Another area where Prosci’s AI in change management tool can help is resistance management. Use the artificial intelligence change management tool for brainstorming solutions based on best practices from Prosci’s extensive knowledge base.

These features make it an ideal AI change management tool, helping to reduce the burden of administrative tasks (such as drafting change communications or resistance management plans). It is also a quick tool for change managers to adopt since it’s very much like other AI assistants and AI project management tools.


Let us know if you have questions about the tools in the Prosci toolkit, AI tools for project management, or the ADKAR blueprint template. We’ll be happy to provide additional guidance.


Prosci ADKAR Blueprint Drafting

Prosci Kaiya AI leverages the ADKAR Model, which stands for Awareness, Desire, Knowledge, Ability, and Reinforcement. This model provides a structured approach to managing the people side of change.

Some ADKAR blueprint example benefits are:

  • Use as a guide for small changes
  • Use for specific group-level changes
  • A simplified OCM plan for new change managers
  • Use as a foundation for a full change management plan

Kaiya being able to tap into Prosci’s knowledge base means it can help change practitioners draft the Prosci ADKAR blueprint template in just minutes, based on their project specifics.

Getting a Prosci ADKAR blueprint example from the Kaiya artificial intelligence change management tool can help OCM teams ramp up their project game plan a lot faster. Plus, they get recommendations based on decades of experience and expertise from the Prosci knowledge base.

OCM Toolkit Software for Change Managers


Prosci AI Tool Reviews

Prosci began testing the Kaiya AI change management tool in January of 2024 with early users before releasing it about 6 months later. Here is some of the feedback from change management practitioners that you’ll see on the Prosci tools website:

“Kaiya has turned 2-hour working sessions into 10-minute tasks. The time saving is incredible, and it makes me look like a rockstar.”

“I can throw my ideas into Kaiya and get great content. I may choose to adjust it, but at least I’m not starting from a blank page. It helps me save a huge amount of time on writing tasks.”

As of this writing, we could not yet find any Prosci Kaiya AI reviews that have not originated from Prosci. However, we did find a LinkedIn post from Prosci’s Chief Innovation Officer with a few tips.

He mentions that it took some iterations and refinement of the change management prompts, but he was finally able to get “spot-on” responses from the Kaiya AI and change management tool.

From his advice, it looks like the more specific the input, the better the output from Prosci Kaiya AI. He also asked the AI in change management assistant to make suggestions to enhance his prompts.


Would you like to see more articles at OCM Solution about project management AI tools, AI and change management, or Prosci change management tools? Just let us know!


How Do I Get the Prosci Kaiya AI Change Management Tool?

If you’re a single change management professional, you’ll have to wait until Prosci makes the Kaiya AI change management tool available for individuals (estimated in 2025).

Currently, Prosci Kaiya AI is only available for enterprise-wide subscriptions (10 seats or more) of Prosci change management tools. To request pricing or get updates about Kaiya availability for smaller teams and individuals, you can fill out the form on the Prosci AI change management tool webpage.


The Benefits of Using AI in Change Management

The integration of AI in change management has several key advantages, particularly for those working in fast-paced environments with multiple projects.

1. Increased Efficiency

By automating repetitive tasks such as drafting emails, creating reports, and conducting impact assessments, AI tools for project management and change management can save change managers significant time. This efficiency frees them to focus on the more strategic aspects of their work, such as stakeholder engagement and resistance management.

2. Enhanced Decision-Making

Change and project management AI tools like Kaiya provide real-time data analysis, giving change managers insights they can use to make more informed decisions. Whether it’s analyzing stakeholder feedback or tracking project progress, AI helps streamline decision-making.

Making a Case for Change Management

3. Personalized Solutions

The Prosci AI tool can tailor communications and change plans to different segments of your audience, whether it’s leadership, employees, or external stakeholders. You just need to give it the right change management prompts. This ensures that messaging is not only consistent but also relevant to the recipient.

4. Improved Adaptability

As more organizations adopt AI technology and AI project management tools, the ability to quickly adapt to new tools and workflows becomes crucial. The AI Prosci toolkit helps ease this transition by offering support throughout the change process, from planning to execution.


What are Prosci Kaiya’s Limitations?

While the Prosci Kaiya AI assistant for change management offers several benefits, it does have limitations as to how much it can help change managers.

It’s a Chat AI Tool Only (It Doesn’t Replace OCM Software)

The Prosci Kaiya AI tool is a chat AI tool. It doesn’t provide an interface for doing things like change impact assessments or stakeholder assessments like a change management software platform will. So, it is not going to replace any change management tools, software, or templates you use for OCM activities.

It’s Not Connected to Your Data

From what we can see from the Prosci change management tools website, Kaiya is connected to Prosci’s knowledge base, but it doesn’t look to be connected to any tools that can read your OCM data and give personalized insights.

For example, it’s not one of the AI tools for project management that can look at your project’s change impact data and provide tailored stakeholder engagement recommendations based on risk scores.

It Does Not Provide Graphs or Analytics

A limitation of any project management AI tools that are text chat only is that they can’t provide you with graphs or analytics to share based on your project data. For sharable change management KPIs and graphs, you would need a more robust change management tool (such as OCMS Portal).

Change Management Tracker

Example of just a few of the rich OCM metrics and KPIs in the OCMS Portal.


Final Thoughts: Is Prosci Kaiya AI Worth It?

Despite its limitations, the Prosci Kaiya AI assistant for change management is the first of its kind. It offers an exciting glimpse into the future of change management. Its ability to save time, provide targeted insights, and enhance communications can be a game-changer for organizations looking to adopt AI and manage complex change initiatives.

A big plus is that since it is trained on Prosci’s vast knowledge base and resources, it should provide better and more useful responses, than using a generic ChatGPT, Gemini, or other AI chat tool.

However, like any AI assistant, its effectiveness depends on how it’s used. Change practitioners may need to try several types of prompts to get the output they need. Remember, the more detailed information you input, the more targeted the output.

In a rapidly evolving landscape where AI is becoming a critical part of digital transformation strategies, Prosci Kaiya AI stands out as a strong option for change management professionals looking to stay ahead of the curve.

For more information on Prosci Kaiya AI, you can explore the full tool offering on Prosci’s website​.


OCMS Portal - Software for OD and Change

Smart Change Management Software

OCMS Portal is an all-in-one change management platform that gives you the tools, guidance, templates, and analytics you need to succeed in all your OCM tasks.

In addition, our platform leverages automation and HI (human intelligence) from experienced change managers to generate detailed stakeholder engagement plans, OCM plans, and resistance management plans based on your assessments!

See it for yourself! Get your free trial now.

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OCM Toolkit Software for Change Managers


FAQ: Prosci Artificial Intelligence Change Management Tool

What is Prosci Kaiya AI?

Prosci Kaiya AI is an AI change management tool that leverages Prosci's change management knowledgebase to provide text-based responses to prompts related to change management.

Can the Prosci AI and change management tool create an ADKAR blueprint template?

Yes, one of the features of Prosci Kaiya AI is that it can help change practitioners draft a Prosci ADKAR blueprint example to give them a head start on their change management planning.

What are the limitations of the AI Prosci tools?

Kaiya AI is a nice addition to the Prosci toolkit, but it does have limitations that change managers should be aware of. First, it’s a chat AI tool only and doesn’t replace change management software (like OCMS Portal).

Second, the Prosci AI tool is not connected to your data. So, you need to give it detailed prompts to get customized responses.

Third, this AI change management assistant does not provide graphs or analytics. So, you will need to generate those in another change management tool or OCM software.



Note: Content on OCM Solution's ocmsolution.com website is protected by copyright. Should you have any questions or comments regarding this OCM Solutions page, please reach out to Ogbe Airiodion (Change Management Lead) or the OCM Solutions Team today. OCM Solution was previously known as Airiodion Global Services (AGS).

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